All our products are in stock and ready to ship from our warehouse in the Pakistan. Most orders will ship within 48 business hours and are sent out via DHL. Depending on how busy we are though it could take a two or three business days. Shipping to Australia will take 7-12 business days. You will be emailed a confirmation that your order has shipped along with the tracking number. You can also log into your account to view the tracking number. We only ship to select countries, please email email@example.com for more information
If you feel you have received a defective product please email us pictures to firstname.lastname@example.org along with your phone number and order number, we will contact you back and discuss your issue with you personally. We are here to make you happy, not make your life difficult.